
Keep your customers. Grow their value.
// what we run
- WhatsApp broadcasts
- AI agent & auto-reply
- Email & SMS automation
- Meta re-engagement ads
- Revenue attribution (48h)
- Propensity & pacing engine
- Segments, flows & funnels
- Agent inbox & support
- Loyalty & retention strategy
// integrates with
// success story
meal prep · South AfricaHow FitFoodz turned repeat orders into its growth engine
FitFoodz is where the LTV Labs playbook was forged. We built their retention systems end to end — an AI + WhatsApp win-back engine, automated reorder and pacing, and a loyalty-geared website that rewards clients for coming back — all wired into their Shopify store and scored by lifetime value.
The result: LTV Labsturned FitFoodz into one of South Africa's biggest meal-prep services — now doing a consistent R3m+ every month. A once-off meal order became a standing weekly habit, lapsed clients came back at scale, and repeat revenue compounds month over month.
“We stopped treating buyers as once-off orders. LTV Labsturned our WhatsApp into our single biggest repeat-revenue channel.”
$ retention.compounding = true
Don't take our word for it. Chloe is the live WhatsApp bot we built and run for FitFoodz — message her now and see an LTV Labs agent in action.
// what we build
Direct communications, 100% automated
We cut paid-media spend by around 50% and grow monthly turnover — by shifting spend from chasing new buyers to keeping the ones you already have.
WhatsApp broadcast systems
Segmented, scheduled, rate-limited broadcasts that bring customers back — on the one channel they actually read.
AI systems
An on-brand AI agent answering, qualifying, and supporting 24/7 — automated replies and lead capture wired into your store.
Email & direct comms
Lifecycle email and direct messaging, 100% automated and triggered by behavior — not gut feel.
Meta re-engagement ads
Paid media pointed at the customers you already have — re-engaging existing buyers, not just chasing new ones.
Retention leadership
Hands-on strategy and monthly reviews — we own the numbers with you, not a dashboard you check alone.
Curious how much revenue you're leaving on the table?
The first step is a free revenue audit. We look at your client data, churn pattern, and channel mix — and come back with a written diagnostic plus a realistic uplift estimate. Or just ask REV.
info@ltvlabs.co.za